Service system
GNLASER provide products and service to customers in more than 80 countries and regions around the world,we have a team of highly trained and fully experienced service experts, We can provide fast, professional and efficient services to our customers. We provide a full range of support for our customers’ production operations.
Pre-sales Service
Solution Inquiry
Provide a complete set of solutions of metal cutting equipment, model selection and other information services for customers’ needs at any time.
Business Visiting
We warmly welcome customers to visit our company in person and will arrange professional salesman accompany your tour.
Free sample cutting
According to customer’s request, we offer free sample cutting with customer’s material or less than 20cm*20cm size free sample.
In-sale service
Installation and commissioning
Actively cooperate with customer and finish the installation and commissioning work, quickly delivery of the equipment and put it into production at soonest.
Master the operation
In accordance with the request of equipment operation standards, we train customer’s operator how to operate, maintain and safety use of equipment proficiently.
After-sales service
Professional after sales service
Free training, installation and software upgrading
Service commitment
Response within 1 hour after receiving the repairing request, provide problem solution in 24 hours or arrive at the site of the equipment.